Level 3 Certificate in Sport And Active Leisure Management

Qualification

Course Code: Q3LM

INTRODUCTION

The Active IQ Certificate in Sport and Active Leisure Management is at Level 3 on the Qualifications and Credit Framework.

Guided learning hours: 200-205 Notional learning hours: Minimum 260 Credit: 27

ENTRY REQUIREMENTS

TARGET LEARNERS:

• Adults (aged 16+) wishing to pursue a career in the Active Leisure Industry as a manager or

supervisor

• Sport and Active Leisure organisations with a need to train their staff to an agreed nationally

recognised standard with a particular desire to improve both the current industry knowledge of staff

and the service they are able to offer their customers.

• Individuals currently undertaking the supervisory role in a health club or leisure centre environment

who would like to have their knowledge and experience recognised by a formal qualification.

• Individuals who are aspiring to supervisory management roles in sport and active leisure facilities

that need to extend their knowledge and develop the relevant skills.

• Please note that 16 to 18 year-olds may need to be supervised in the workplace, once they have

achieved the qualification

AIM:

This qualification is designed to provide learners with the knowledge and skills required to deal with the

performance of other staff, the well-being and safety of customers, as well as the day-to day operation of

a sport and recreation facility.

PROGRESSION:

• This qualification provides progression to NVQ Level 3 in Leisure Management for learners who

wish to develop and demonstrate occupational competence in the work place

• Learners may also broaden their knowledge and skills by progressing to other Active IQ programmes

LINKS TO NATIONAL OCCUPATIONAL STANDARDS (NOS)

There are direct links to the National Occupational Standards in Operational Services and Leisure

Management

QUALIFICATION STRUCTURE AND UNIT CONTENT

This qualification comprises of 7 mandatory units, 22 credits and a number of optional units worth a

minimum of 4 credits

Mandatory units

Unit 1 Understanding Employment Rights and Responsibilities

Unit 2 Understanding the Employing Organisation

Unit 3 Recruitment and Development of Colleagues

Unit 4 Principles of Leadership

Unit 5 Health, Safety and Security in Sport and Active Leisure

Unit 6 Supporting Equality and Diversity in Sport and Active Leisure

Unit 7 Customer Service in Sport and Active Leisure

Optional units

Unit 8 Understanding the Sales Process

Unit 9 Understanding the Customer Purchasing Process

Unit 10 Understanding Budgeting and Finance

Unit 11 Improving Customer Service

Unit 12 Marketing and Promoting Services

Unit 13 Principles and Practice of Swimming Pool Water Testing

Unit 14 Principles of Swimming Pool Plant Operations

Unit 15 Swimming Pool Plant Operations

Unit 16 Management of Swimming Pool Water Quality

Either units 13 and 14 must be taken together or units 13, 14, 15 and 16 should all be taken.

Successful achievement of a minimum of 26 credits must be achieved for the full qualification.